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A Human Factor Analysis for Software Reliability in Design-Review Process

Volume 2, Number 3, July 2006 - Paper 2  - pp. 223 - 232

SHIGERU YAMADA

Department of Social Systems Engineering, Tottori University
Minami 4-101, Koyama, Tottori-shi, 680-855, Japan

(Received on December 16, 2005)


Abstract:

Software faults introduced by human development work have great influence on the quality and reliability of a final software product. The design-review work can improve the final quality of a software product by reviewing the design-specifications, and by detecting and correcting a lot of design faults.

In this paper, we conduct an experiment to clarify human factors and their interactions affecting software reliability by assuming a model of human factors which consist of inhibitors and inducers. Finally, extracting the significant human factors by using the quality engineering approach based on the orthogonal array L18(21×~37) and the signal-to-noise ratio, we discuss the relationships among them and the classification of detected faults, i.e., descriptive-design faults and symbolic-design ones, in the design-review process.

 

References: 11

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